Your privacy matters to us. This Privacy Policy explains exactly what personal data phking collects, why we collect it, how we use it, and the rights you have over your information.
Our Privacy Commitments
phking handles your personal information with care. Here are the six core commitments that guide how we manage your data every single day.
Every connection to phking is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are transmitted securely — no exceptions, no gaps in coverage.
phking gives you meaningful control over your personal information. You can request access to your data, ask for corrections, or request deletion — all through our support team, at any time.
phking does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the phking platform and services.
Personal data stored by phking is held in secured environments with access controls, encryption at rest, and regular security audits. Only authorised personnel with a legitimate need can access your records.
phking retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by Philippine law and regulatory obligations. Data no longer needed is securely deleted.
phking's data practices are aligned with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and the regulations issued by the National Privacy Commission (NPC).
Summary: This Privacy Policy describes how phking ("phking," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your") who access or use the phking platform at phking.xyz. By registering an account or using any part of the phking platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
phking is committed to protecting the privacy and personal data of all users of the phking platform. This Privacy Policy has been prepared in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and the implementing rules and regulations issued by the National Privacy Commission (NPC).
This policy applies to all personal information collected through the phking website at phking.xyz, the phking mobile platform, customer support channels, and any other service operated by phking. It covers information collected from registered players, prospective users, and visitors to the platform.
phking acts as the data controller in respect of the personal information you provide to us. This means we determine the purposes and means by which your personal data is processed. Where phking engages third-party service providers to process data on our behalf, those parties act as data processors and are bound by contractual obligations consistent with this policy.
We encourage you to read this Privacy Policy carefully and in full. If you have any questions about how phking handles your personal data, please contact our Data Protection Officer using the details provided in Section 13 of this policy.
phking collects the following categories of personal information from users of the platform:
Note: phking does not store full payment card numbers on our servers. Payment processing is handled by PCI-DSS compliant payment service providers. phking only retains transaction reference data necessary for reconciliation and regulatory compliance.
phking collects personal data through the following means:
phking uses the personal data we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your phking account, verifying your identity, and managing your account settings and preferences. |
| Service Delivery | Providing access to phking games, processing deposits and withdrawals, and delivering customer support. |
| Age & Identity Verification | Confirming that you meet the 21+ age requirement and verifying your identity in compliance with KYC obligations. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct on the platform. |
| Regulatory Compliance | Meeting obligations under Philippine gaming regulations, anti-money laundering laws, and data protection legislation. |
| Responsible Gaming | Monitoring gaming behaviour to identify potential problem gambling indicators and administering responsible gaming tools. |
| Marketing | Sending promotional offers, bonus notifications, and platform updates to users who have opted in to receive such communications. |
| Platform Improvement | Analysing usage patterns and technical data to improve the performance, security, and user experience of the phking platform. |
phking processes your personal data on the following legal grounds under the Data Privacy Act of 2012 and applicable Philippine regulations:
phking does not sell, rent, or trade your personal information to third parties. We may share your data with the following categories of recipients only where necessary and under appropriate safeguards:
Important: All third-party service providers engaged by phking are contractually required to process your personal data only for the specific purposes for which it was shared, and to maintain appropriate security measures consistent with this Privacy Policy.
phking uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit phking.xyz. They help us recognise your browser, remember your preferences, and understand how you use the platform.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of the phking platform, including your ability to log in and access games.
phking retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, phking will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.
Under the Data Privacy Act of 2012 of the Philippines and applicable regulations, you have the following rights in relation to your personal data held by phking:
To exercise any of these rights, please contact the phking Data Protection Officer using the details in Section 13. phking will respond to all verified data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.
Identity Verification: For the protection of your personal data, phking will require you to verify your identity before processing any data rights request. This is to ensure that personal data is not disclosed to or altered by unauthorised parties.
phking implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phking will notify the National Privacy Commission (NPC) and affected users in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations.
Your Responsibility: While phking takes all reasonable steps to protect your data, the security of your account also depends on you. Please use a strong, unique password for your phking account, do not share your credentials with anyone, and contact our support team immediately if you suspect any unauthorised access to your account.
The phking platform is strictly intended for adults aged 21 years and above. phking does not knowingly collect, process, or store personal data from individuals under the age of 21. The minimum age requirement is a strict eligibility condition for all phking users, consistent with Philippine regulations governing casino-style online gaming.
If phking becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on the phking platform, please contact our support team immediately so that we can investigate and take appropriate action.
phking reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this policy, we will notify registered users by email or through a prominent notice on the phking platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how phking protects your personal information. Your continued use of the phking platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way phking handles your personal data, please contact our Data Protection Officer:
Data Protection Officer — phking
Email: [email protected]
General Support: [email protected]
Website: phking.xyz
phking will acknowledge all privacy-related enquiries within 5 business days and aim to resolve them within 30 days. For urgent matters, please use the live chat feature on the phking platform for the fastest response.
If you are not satisfied with phking's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for administering and enforcing the Data Privacy Act of 2012. Information on how to file a complaint is available through the NPC's official channels.
phking takes all privacy complaints seriously and will cooperate fully with any NPC investigation or inquiry relating to our data processing practices.
Now that you know how we protect your privacy, you can play with confidence. Join thousands of Filipino players on phking — fast GCash payouts, live dealer games, and a platform built with your security in mind.
21+ only. Please gamble responsibly. PAGCOR regulated. Data protected under RA 10173.